Frequently Asked Questions
Everything you need to know about your Padel equipment and orders.
How do I choose the right padel racket for my skill level?
Beginners should look for round-shaped rackets with a soft core for better control and a larger sweet spot. Intermediate and advanced players may prefer teardrop or diamond shapes for increased power and technical precision.
What is your return policy for rackets?
We offer a 30-day return policy. However, to receive a full refund, the racket must be in its original packaging with the plastic wrap on the handle intact and no signs of use on the court.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear before your next match.
Do you offer international shipping?
Yes, PadelShop ships to over 20 countries. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.